FAQ
You are factory or Trade ?
Company? We are factory.
What shipping method can I choose ? How about the shipping time of each option?
DHL, FedEx,TNT, UPS, Ocean, etc. 3~5 work days via express, 10~ 30 work days by ocean.
Can I get product samples or catalogue?
Yes, Please contact us, We can provide you with electronic catalogue. Our existing samples are free, You just bear courier charge.
How can I get a tracking number of my order that has been shipped?
Whenever your order is shipped, A shipping advise will be sent to you the same day with all the information concerning this
shipment as well as the tracking number.
What information is required to get a quotation?
Please offer info of your products, Such as: quantity, size,thickness, the number of colours… Your roughly idea or image is also workable.
If I re-order my products, Should I pay the mold fee again?
No, We will help you to save the mold for 3 years, During this time, You needn’t pay any mold fee for re-make the same design.